Return & Refund Policy

RETURN & REFUND POLICY

Last updated: April 2026

30-Day Money-Back Guarantee: We want you to love your purchase. If you're not completely satisfied, we'll make it right.

RETURN ELIGIBILITY

To be eligible for a return, your item must be:

  • Within 30 days of the delivery date
  • Unworn, unwashed, and in original condition
  • With all original tags attached
  • In the original packaging (if applicable)

HOW TO RETURN

  1. Email us at support@kgrayson.com with your order number
  2. We'll send you a prepaid return shipping label
  3. Pack the item(s) securely and attach the label
  4. Drop off the package at your nearest shipping location

REFUND PROCESS

Once we receive and inspect your return, we'll process your refund within 3-5 business days. The refund will be credited to your original payment method. Please allow an additional 5-10 business days for the refund to appear on your statement.

EXCHANGES

We're happy to exchange items for a different size or color, subject to availability. Simply follow the return process above and mention that you'd like an exchange.

SALE ITEMS

Items purchased on sale are eligible for return within the same 30-day window, for store credit only.

Questions? Contact us — we're always happy to help.